Shipping Policy
Thank you for shopping at Lidoon. We are committed to delivering your orders efficiently and securely. Please review our shipping terms and conditions below:
1. Shipping Origins & Destinations
All orders are fulfilled and dispatched from our primary distribution center. We currently offer international shipping to the following regions:
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North America: The United States.
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Europe: Most European countries
2. Shipping Rates & Tax
We are pleased to offer a transparent, all-inclusive pricing shopping experience. We currently provide:
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Free shipping
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Taxes free
3. Processing & Delivery Times
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Order Processing: Orders typically require 1 to 2 business days for processing and packaging before dispatch.
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Estimated Delivery Time: 7–14 days
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Important Note: Delivery dates are estimates provided by our carriers. Actual arrival times may be influenced by external factors such as customs clearance, seasonal demand, or logistics delays.
4. Shipping Methods & Carriers
To ensure your package arrives safely, we partner with leading global logistics providers, including DHL, UPS, FedEx, and USPS.
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All shipments include insurance and end-to-end tracking services.
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Transit times are calculated based on working days (Monday to Friday, excluding public holidays).
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We will select the most efficient and economical carrier based on your specific location.
5. Order Confirmation & Tracking
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Confirmation: Upon placing an order, you will receive an automated confirmation email containing your order number.
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Address Corrections: Our team begins processing orders quickly. You may request an address change within 24 hours of placement. After this 24-hour window, we are unable to modify the shipping information. Please ensure all details are accurate before finalizing your purchase.
6. Contact Us
If you have any questions regarding your shipment or our products, please feel free to reach out to our support team: support@lidoon.com